“I found the whole experience to be insightful, self-revealing, and valuable, especially as I provide the same service to others.”

-  Steve Romano, Director of Organization Development and Training, Kleinfelder Corporation

To insure your organization's success, we provide customized coaching and consulting on the design, development and delivery of critical material that has proven itself many times in obtaining business results. We use a process orientation that increases overall learning, performance, and commitment to results. Organizations call us when they need some coaching or development support for the following:

• Creating a "Coaching Culture"
  To create a coaching culture means that every leader and manager is trained on "Being a Coach". We use the "Corporate Coaching Clinic" as the engine to ensure that your leaders are trained in the core coaching skills. This two-day clinic gives executives, managers, HR professionals and leaders critical coaching skills and competencies, such as: Contextual Listening; Discovery Questioning; Acknowledging & Celebrating. With an in-depth understanding of the coaching process, your leader/managers can use coaching to build collaboration, improve performance management and appraisal, and build best communication practices. Download an article on this program.

• Succession Planning
  Whether you have a need to replace retiring star performers, integrate new hires, or insure your high potentials are able to really take up their leadership role, depends on how well you have designed your process and systems for this. We have solid experience in building comprehensive succession-planning programs for such organizations as Advanced Micro Devices, California State Auto Association, and AT& T Capital. Currently we are doing this work with organizations ranging in size from 150 to 6000 employees.

• Career Development Maximizing
  the alignment of employees skills, interests, values, and needs with their "best fit" job in your organization means gathering the correct information to get this done. Accomplishing this while retaining the best employees is perhaps the most difficult challenge facing employers as we approach the next century. Our work supports your pro-activity in developing programs that will attract and hold star performers, and boost your organizational and individual alignment. We have supported the implementation of these programs in high tech., utilities, and government organizations.

• The Emotionally Intelligent Leadership Culture
  Emotional Intelligence has become the new yardstick for success for CEO's and junior hires alike. In-depth research documents an astonishing fact: in determining star performance in every field, emotional intelligence matters twice as much as cognitive abilities like IQ or technical expertise. The impact of emotional intelligence is even greater at the top of the leadership pyramid. As experts in "EI", Diane Foster & Associates has supported the role-out of programs for developing this in many organizations. Download article on this program.

• Performance Management
  We believe there is a very big difference between performance appraisal and a performance management program that includes working on appraisal and compensation issues. "Best-in-breed" performance management also needs to ensure: setting orientation after hiring, setting performance standards, involving each employee in setting their own performance goals, and insuring that each leader/manager can take a "coach-approach" to performance reviews. We have supported the role-out of new performance management programs at Pacific Bell, Advanced Micro Devices, CSAA, AT&T Capital, school districts and many smaller for profit and nonprofit organizations.

• Project Implementation
  It frequently takes an outside coach/consultant to be the "mirror"/strategic thinking partner required to look at the impact of any project or program on the business and organizational system. As experts in leadership, systems thinking, and process facilitation, we have played this role with large organizations and with small business teams.

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Fact Sheet

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Succession Planning
Fact Sheet